Terms of service

OVERVIEW

Welcome to Level1001! The terms “we,” “us,” and “our” refer to Level1001. Level1001 operates this store and the website, including the information, content, features, tools, products, and services, in order to provide you, the customer, with an appropriate shopping experience (the “Services”). Level1001 is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are of the age of majority in the state or province where you reside, and that you have given us consent to allow any minors associated with you to use the Services on devices you own, purchased, or manage.
To use the Services—including accessing or browsing our online stores or purchasing products and services we offer—you may be required to provide certain information such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete and that you hold all rights necessary to provide such information.
You are responsible for activity on your account and for safeguarding your account credentials. You must not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We strive to present an accurate depiction of our products and services in our online stores. However, the display of product colors and appearance may vary depending on the type of device you use to access the store and that device’s settings and configuration.
We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is described or shown in our online stores.
All product descriptions are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time and to limit, from time to time, the quantities of products offered to any person, geographic area, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Level1001 reserves the right, in its sole discretion and for any reason, to accept or reject your order. Your order is not confirmed until Level1001 acknowledges and accepts it. Before accepting an order, we must receive and process payment. Please review your order carefully before submitting it, as Level1001 may be unable to accommodate requests to cancel an order after acceptance. If an order is rejected, modified, or canceled, we will notify you using the email, billing address, and/or phone number you provided at checkout.
Your purchases are eligible for return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that you are purchasing for personal or household use and not for resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and offers are subject to change without notice. The price charged for a product or service will be the price in effect at the time you submit your order and will be reflected in your order confirmation email. Unless otherwise specified, listed prices do not include taxes or customs duties, or shipping, handling, and import fees.
Prices shown in our online stores may differ from prices offered in physical or other online stores or in third-party–operated stores. From time to time, we may offer promotions on the Services that affect pricing and that are subject to terms and conditions independent of these Terms. In the event of a conflict between a promotion’s terms and these Terms, the promotion’s terms will control.
For all purchases made in our stores, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card details you provide are truthful, accurate, and complete; (ii) you are authorized to use that credit card for purchases; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay charges incurred by you at posted prices, including shipping and handling and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays attributable to shipping carriers, customs procedures, or events outside our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services—including but not limited to trademarks, branding, text, visuals, images, graphics, product reviews, video, and audio, as well as the design, selection, and arrangement thereof—are owned by Level1001, its affiliates, or its licensors and are protected by U.S. and foreign patent, copyright, and intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any material from the Services without our written consent. Except as expressly stated, nothing in these Terms grants or should be construed as granting any license or other rights to you in respect of any patents, trademarks, copyrights, or other intellectual property of Level1001, Shopify, or third parties. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Level1001.
The names, logos, product and service names, designs, and slogans of Level1001 are trademarks of Level1001 or its affiliates or licensors. You must not use such trademarks without Level1001’s written permission. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may have access to customer-facing tools offered by third parties as part of the Services, which we neither monitor nor control nor input.
You understand and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We have no liability arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which these tools are provided by the relevant third-party providers.
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall be deemed part of the Services and subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not responsible for any issues or damages related to your access to third-party websites, or your purchase or use of products, services, resources, or content on third-party websites. Please review carefully the applicable third-party policies and practices and make sure you understand them before engaging in any transaction. Any complaints, concerns, or questions regarding third-party products and services should be directed to those third parties.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE FOR MERCHANT: This section describes Shopify’s relationship with your store and must not be removed or modified.]
Level1001 is hosted by Shopify, which enables us to provide the Services to you. However, the sales and purchases you make in our Store are made directly with Level1001. By using the Services, you understand and agree that Shopify is not responsible for any aspect of the sales between you and Level1001, including any injuries, damages, or losses arising from the purchase of products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or related to purchases and transactions you make with Level1001.

SECTION 10 – PRIVACY POLICY

All personal data we collect through the Services is subject to our Privacy Policy available here [LINK], and certain personal data may be subject to Shopify’s Privacy Policy available here. By using the Services, you confirm that you have read the foregoing privacy policies.
As it powers the Services, Shopify collects and processes personal data about your access to and use of the Services to provide and improve the Services for you. To provide and improve the Services for you, data you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own. Please see our Privacy Policy [LINK] for more information on how we, Shopify, and our partners use your personal data.

SECTION 11 – FEEDBACK

When you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, transferable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback by any means and for any purpose, including commercial purposes. For example, we may exercise our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services, and to perform our obligations and exercise our rights as set forth in these Terms of Service.
You further confirm and agree that: (i) you own the rights necessary to all Feedback; (ii) you have disclosed any rewards or incentives received for submitting Feedback; and (iii) your Feedback complies with these Terms. We are not and will not be obligated to (1) maintain the confidentiality of your Feedback; (2) compensate you for your Feedback; or (3) respond to your Feedback.
Although we are not obligated to do so, we may monitor, edit, or remove Feedback that, in our sole discretion, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or that violates intellectual property or these Terms of Service.
You confirm that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further confirm that your Feedback will not include defamatory or otherwise unlawful, abusive, or obscene material, nor will it contain viruses or other malware that could affect the operation of the Services or any linked website. You must not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We assume no responsibility for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information related to or included in the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders in the event that any information is inaccurate at any time without prior notice (including after you have submitted an order).

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You must not access or use the Services, directly or indirectly, to: (a) engage in unlawful or malicious purposes; (b) violate local, provincial, state, federal, or international rules, regulations, laws, or ordinances; (c) infringe or violate our intellectual property rights or the rights of others; (d) harass, oppress, insult, harm, defame, slander, disparage, intimidate, or offend our employees or any other person; (e) transmit false or misleading information; (f) send, receive, upload, download, use, or re-use material that does not comply with these Terms; (g) transmit or procure the sending of advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or other similar solicitations; (h) impersonate or attempt to impersonate another person or entity; (i) engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which we deem harmful to Level1001, Shopify, or users of the Services, or which exposes them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other malicious code that may be used to affect the operation or functionality of the Services; (b) reproduce, duplicate, copy, sell, resell, or disclose any part of the Services; (c) collect or track the personal data of others; (d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we believe you have violated any part of these Terms.

SECTION 14 – TERMINATION

We may terminate this agreement or suspend your access to the Services (or any part thereof) at any time, at our discretion and without notice; you will remain responsible for all amounts due up to and including the date of termination.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision which by its nature should survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information presented in or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim any liability arising from any reliance placed on such materials by you or by any visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY LEVEL1001, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SERVICE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS MAY LIMIT OR DISALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES; THEREFORE, THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LEVEL1001, OR THE PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, MERCHANTS, SERVICE PROVIDERS, OR LICENSORS OF US OR OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES; OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCTS) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Level1001, Shopify, and our affiliates, partners, officers, directors, employees, agents, merchants, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, made by any third party due to or arising out of: (1) your breach of these Terms of Service or the documents they incorporate; (2) your violation of any law or the rights of a third party; (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including counsel selection, but we will not settle claims that require non-monetary obligations by you without your consent (which may not be unreasonably withheld). You will cooperate in the defense of non-indemnified claims, including by providing relevant documents.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is held to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

The failure of Shopify to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us, governing your use of the Services, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You must not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our written consent; any attempt to do so will be void and of no effect. We may transfer, assign, or delegate these Terms and our rights and obligations without notice to you or your consent.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide you the Services shall be governed by and construed in accordance with the federal, state, or territorial courts in the jurisdiction where Level1001 is based. You and Level1001 agree to venue and personal jurisdiction in such courts.

SECTION 22 – HEADINGS

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of changes to any material portion of these Terms in accordance with applicable law, and such changes will be effective as of the date stated in the notice. Your continued use of or access to the Services following the posting of any changes to the Terms of Service constitutes acceptance of those changes.